General Information
Appointment Information
- Consultations are by appointment only.
- Non-urgent appointments can be requested online and by phone during opening hours.
- Urgent appointments should be requested by phone.
- For emergency issues please see HSE advice for other services outside of Mungret Medical Centre.
- General Practitioner (GP) consultations are needed to diagnose complaints, prescribe a new medicine, monitor ongoing prescription or order investigations such as blood tests. A GP consultation can address one significant issue, OR, two minor issues. To avoid prolonged wait times, patients who attend with issues or lists, in excess of the above, will likely require multiple consultations to be further booked.
- Our administrative team may need to ask for further details at times around the booking of appointments in order to correctly triage appointment(s). Please inform them all of request(s) at time of booking your appointment.
- Calls can be recorded at times for quality improvement and staff training purposes.
- Appointments are for the named individual(s) only. Unfortunately we are unlikely to be able to accommodate adding on other individuals during consultations. If you require a consultation for more than one person, please indicate same before the consultation.
- If you are offered an appointment by email, same is only provisional, and not booked in MMC schedule until confirmed by the patient/company/similar. Therefore please reply immediately if you wish to have the appointment.
- We always endeavour to run to time and to have short waiting periods for our patients.
- Please arrive on time for your appointment. It may not be possible to facilitate late arrivals.
- Please note that in the time before, during and after Red Weather Alert(s), cancellation of appointments are likely. Around such times please contact Mungret Medical Centre to confirm your appointment is still going ahead before attending.
- Generally, appointment reminder text messages will go out one day beforehand at 1pm. Appointments booked at shorter notice will not get a text message. If you have booked in advance and did not receive a text message, please ensure the mobile number is up to date with reception for the patient booked for the appointment.
- If you are unable to attend your appointment please cancel same, at least one full working day before your appointment. This allows us time to offer your appointment to another patient, as demand for the same can be high at times.
New Patients
New patients, both Medical Card (GMS) patients (Under 8, Doctor Visit Card, Medical Card, Over 70), and Private patients are welcome.
How We Contact Our Patients
Mungret Medical Centre uses a wide range of methods to contact our patients. These include text messages, emails, calls, and post. We ask that you please contact us immediately, if any of your contact details change so that we may reach you as needed. Communications can be either specific to individuals or may be generic in nature such as notifications of vaccine availability, or other similar activities.
Results
For blood tests and similar preformed in Mungret Medical Centre, we endeavour to contact our patients generally within three weeks. This period is often shorter, but certain investigations can take longer, and review of results is also needed. This contact is usually by text message, but can include calls, and a request to attend for further appointment if necessary.
Most results calls from MMC, to our patients, occur Fridays from 1pm. Please save our number (061-540990) and answer when called as incoming lines are closed until 2pm.
Please note that Mungret Medical Centre solely recommends that blood tests, under the clinical governance of the doctors of Mungret Medical Centre, are done at Mungret Medical Centre.
Bloods requested for the purposes of a consultant clinics, or similar, should be brought to Mungret Medical Centre by way of lab form or written list, from the consultant / external doctor, with the name of this doctor and their role clearly evident.
If you do not hear from us within three weeks please get in touch.
Practice Charter
In Mungret Medical Centre we believe that all patients have the right to expect that the health care they receive will consider their needs and will encourage them to take part in decisions about their health and wellbeing and provide them with the information and support to do so. Mungret Medical Centre’s practice charter further describes our beliefs.
Teaching Practice
Mungret Medical Centre is an University Teaching Practice affiliated with the School of Medicine at the University of Limerick and takes medical students, who are training to be doctors, from various stages of training in UL. Medical Students in UL are postgraduate students meaning they have already completed a primary degree(s) and their time with Mungret Medical Centre develops their clinical knowledge, skills and attitudes required to go on to become doctors. Additionally, Mungret Medical Centre is linked with post graduate training bodies also.
End of Year Account Statements
Mungret Medical Centre is not able to offer an end of year accounts service / statement. Please collect your receipts at time of payment.
Contact
Mungret Village,
Limerick, V94 X004
14:00 - 17:00
Closed Thursday afternoons
Heading
Mungret Village,
Limerick, V94 X004
14:00 - 17:00
Closed Thursday afternoons